Prepared for Kate with AI assistance. Examples are illustrative, not customer testimonials.
Choose someone who knows the information
The content owner does not need to code, but should know the services, hours and contact process. Give them responsibility for checking changes and escalating uncertain claims. Protect the account rather than sharing a password casually. Review access when responsibilities change. A simple editor makes the work easier, but accountability still belongs to the business.
Practical checklist
- Assign a named content owner
- Define which facts they verify
- Protect account access
- Set a regular review reminder
- Revisit responsibility after staff changes
A prompt to try
Draft an accurate homepage for [business] from these approved notes: [notes]. Keep wording straightforward so our content owner can maintain it manually.
Your next step
Make website upkeep a small defined responsibility rather than an informal task for everyone.